Shipping costs & Payment methods
We charge a shipping fee of 5,95 Euro within Germany.
Shipping costs to the Netherlands, Belgium, Luxembourg, Austria, Denmark, France, Poland, Czech Republic and Switzerland are 9.95 Euro. The shipping costs to Great Britain, Italy, Slovakia, Sweden, Slovenia, Spain, Hungary, Estonia, Bulgaria, Finland, Ireland, Croatia, Latvia, Lithuania, Norway, Portugal, Romania, and Greece are 16,95 Euro.
Please contact us by e-mail (info@medsportiv.com) or call us (phone +49 (0)2405 42 608 33) if your country is not listed to find out the corresponding shipping costs.
Payment methods
If you order from us for the first time, we deliver by prepayment, PayPal, instant bank transfer or direct debit. You will receive the required bank details with your order confirmation directly by email. If you do not receive an email, please check your stored email address and send us a message in case of problems with the contact form.
Orders will be shipped immediately after receipt of payment. In the case of direct debit, instant bank transfer or invoice, the goods will be shipped on the same day as the order, provided it is received by 14.00, otherwise the goods will be shipped to you the next day. The shipping receipts will be available for 30 days thereafter. In case of any shipping problems, claims can be made to the shipping company within 7 days of shipment.
The direct debit payment is made when the goods have left our warehouse. For deliveries to non-EU countries, additional customs duties, taxes and fees apply. You can find more information about customs duties for example under http://ec.europa.eu/taxation_customs/index_de.htm and for import sales tax under http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland under http://xtares.admin.ch/tares/login/loginFormFiller.do
