Datenschutzerklärung

1. Zugriffsdaten und Hosting
Hosting
2. data processing for contract processing and for establishing contact
2.1 Data processing for contract processing
2.2 Customer account
2.3 Making contact
3. data processing for the purpose of dispatch processing
Data transfer to shipping service providers for the purpose of shipping notification
4. data processing for payment processing
4.1 Data processing for transaction processing
4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes
4.3 Identity and credit check when selecting Klarna payment services
5. advertising by e-mail
5.1 E-mail newsletter with registration and newsletter tracking
5.2 E-mail newsletter without registration and your right to object
5.3 Newsletter dispatch
6. cookies and other technologies
6.1 General information
6.2 Use of Borlabs to manage consents
6.3 Information on third country transfer (data transfer to third countries)
7. use of cookies and other technologies
7.1 Use of Google services
7.2 Use of meta services
8. integration of the Trusted Shops Trustbadge/other widgets
8.1 Data processing when integrating the trust badge/other widgets
8.2 Data processing after order completion
9. social media
Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube
10 Contact options and your rights
10.1 Your rights
10.2 Contact options

Verantwortlicher für die Datenverarbeitung ist:

Medsportiv GmbH

St. Jobser Str. 53
52146 Würselen

Email: info@medsportiv.com
Phone: 02405 428080

Wir freuen uns über Ihr Interesse an unserem Online-Shop. Der Schutz Ihrer Privatsphäre ist für uns sehr wichtig. Nachstehend informieren wir Sie ausführlich über den Umgang mit Ihren Daten.

1. Zugriffsdaten und Hosting

Sie können unsere Webseiten besuchen, ohne Angaben zu Ihrer Person zu machen. Bei jedem Aufruf einer Webseite speichert der Webserver lediglich automatisch ein sogenanntes Server-Logfile, das z.B. den Namen der angeforderten Datei, Ihre IP-Adresse, Datum und Uhrzeit des Abrufs, übertragene Datenmenge und den anfragenden Provider (Zugriffsdaten) enthält und den Abruf dokumentiert. Diese Zugriffsdaten werden ausschließlich zum Zwecke der Sicherstellung eines störungsfreien Betriebs der Seite sowie der Verbesserung unseres Angebots ausgewertet. This serves to safeguard our legitimate interests, which predominate in the context of a balancing of interests, in a correct presentation of our offer in accordance with Art. 6 para. 1 S. 1 lit. f GDPR.
All access data will be deleted no later than seven days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: United Kingdom, USA.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.

2. data processing for contract processing and for establishing contact

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of any existing claims arising from the warranty, the right to disrupt performance and the right of withdrawal as well as any statutory updating obligations) in accordance with Art. 6 para. 1 S. 1 lit. b GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract and we cannot send the order without it. Welche Daten erhoben werden, ist aus den jeweiligen Eingabeformularen ersichtlich.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. Once the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 lit. a GDPR. 1 S. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 Customer account

Soweit Sie hierzu Ihre Einwilligung nach Art. 6 Abs. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Making contact

In the context of customer communication, we collect data to process your inquiries in accordance with Art. 6 para. 1 S. 1 lit. b GDPR, if you voluntarily provide us with personal data when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such, as in these cases we need the data to process your contact. Welche Daten erhoben werden, ist aus den jeweiligen Eingabeformularen ersichtlich. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

3. data processing for the purpose of dispatch processing

Zur Vertragserfüllung gemäß Art. 6 Abs. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

Sofern Sie uns hierzu während oder nach Ihrer Bestellung Ihre ausdrückliche Einwilligung erteilt haben, geben wir aufgrund dieser gemäß Art. 6 Abs. 1 S. 1 lit. a GDPR to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
You can revoke your consent at any time by sending a message to the contact option described in this privacy policy. Nach Widerruf löschen wir Ihre hierfür angegebenen Daten, soweit Sie nicht ausdrücklich in eine weitere Nutzung Ihrer Daten eingewilligt haben oder wir uns eine darüber hinausgehende Datenverwendung vorbehalten, die gesetzlich erlaubt ist und über die wir Sie in dieser Erklärung informieren. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4. data processing for payment processing

We work with the following partners to process payments in our online store: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfillment of the contract in accordance with Art. 6 para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. Es gilt insoweit die Datenschutzerklärung des jeweiligen Zahlungsdienstleisters.

Depending on the selected payment method, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by decision. Insofar as data is transferred to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on standard data protection clauses of the European Commission.

If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

If necessary, we provide the aforementioned service providers with further data, which they use together with the data necessary for processing the payment for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). Dies dient gemäß Art. 6 Abs. 1 S. 1 lit. f GDPR to safeguard our legitimate interests in our protection against fraud and efficient payment management, which predominate in the context of a balancing of interests.

4.3 Identity and credit check when selecting Klarna payment services

Klarna direct debit, purchase on account via Klarna
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we ask for your consent in accordance with Art. 6 para. 1 lit. a GDPR. 1 S. 1 lit. a GDPR that we may transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna’s privacy policy may be used for identity and credit checks. Klarna uses the information received on the statistical probability of a payment default for a balanced decision on the establishment, execution or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also withdraw your consent to this use of your personal data at any time by contacting Klarna.

5. advertising by e-mail

5.1 E-mail newsletter with registration and newsletter tracking

If you register for our newsletter, we will use the data required for this or separately provided by you to send you our e-mail newsletter on a regular basis on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. 1 S. 1 lit. a GDPR.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 GDPR. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this analysis, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. In particular, we link the following “newsletter data” for the evaluations

• the page from which the page was requested (so-called referrer URL),
• the date and time of the call,
• the description of the type of web browser used,
• the IP address of the requesting computer,
• the e-mail address,
• the date and time of registration and confirmation

and single-pixel technologies with your e-mail address or IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

If you do not wish to receive newsletter tracking, you can unsubscribe from the newsletter at any time as described above.

The information will be stored for as long as you are subscribed to the newsletter.

5.2 E-mail newsletter without registration and your right to object

Wenn wir Ihre E-Mail-Adresse im Zusammenhang mit dem Verkauf einer Ware oder Dienstleistung erhalten und Sie dem nicht widersprochen haben, behalten wir uns vor, Ihnen auf Grundlage von § 7 Abs. 3 UWG to regularly send you offers on similar products to those you have already purchased from our range by e-mail.
You can object to this use of your e-mail address at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.
After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 UWG. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

5.3 Newsletter dispatch

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada.

There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a third country transfer, provided that the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in these countries: India. There is no adequacy decision from the European Commission for this country/countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

6. cookies and other technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies sind kleine Textdateien, die automatisch auf Ihrem Endgerät gespeichert werden. Einige der von uns verwendeten Cookies werden nach Ende der Browser-Sitzung, also nach Schließen Ihres Browsers, wieder gelöscht (sog. Sitzungs-Cookies). Andere Cookies verbleiben auf Ihrem Endgerät und ermöglichen uns, Ihren Browser beim nächsten Besuch wiederzuerkennen (persistente Cookies). Die Dauer der Speicherung können Sie der Übersicht in den Cookie-Einstellungen Ihres Webbrowsers entnehmen.

Privacy protection for end devices

When using our online offer, we use absolutely necessary technologies to be able to provide the expressly requested digital service. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.

For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in place until you adjust or reset the respective settings on your device.

Any downstream data processing by cookies and other technologies

We use such technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). In the context of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 para. 1 S. 1 lit. f DSGVO.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie settings

You can find the cookie settings for your browser under the following links: Microsoft Edge / Safari / Chrome / Firefox / Opera

Insofar as you have consented to the use of the technologies pursuant to Art. 6 para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.
Alternatively, you can click on the data protection button. If you do not accept cookies, the functionality of our website may be restricted.

6.2 Use of Borlabs to manage consents

We use the Borlabs Cookie Plugin (“Borlabs”) on our website to inform you about the cookies and other technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data by these technologies. This is in accordance with Art. 6 para. 1 S. 1 lit. c GDPR to fulfill our legal obligation pursuant to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject. Borlabs is an offer from Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg, Germany. When you visit our website, the Borlabs web server stores a so-called Borlabs cookie, which contains information about the cookie runtime and version, device and browser information as well as information about your consent behavior. Personal data is not transmitted to Borlabs in this process. Your data will be deleted after one year unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

6.3 Information on third country transfer (data transfer to third countries)

We use technologies from service providers on our website whose registered office and/or server locations may be located in third countries outside the EU or the EEA. If there is no adequacy decision by the EU Commission for this country, an adequate level of data protection must be ensured by means of other suitable guarantees.

Suitable guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are generally possible, but require a prior review by the contracting parties to determine whether an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures.

We have generally agreed the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree additional guarantees to ensure that adequate data protection is guaranteed in third countries without an adequacy decision.

Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In such cases, we will ask you for your consent in accordance with Art. 49 para. 1 lit. a GDPR for the transfer of your personal data to a third country.
There is a particular risk here that local authorities in the third country may not have sufficiently limited access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this and/or that you may not have sufficient legal remedies to prevent this and/or to take action against such access.

The following countries in particular are currently among the third countries without an adequacy decision by the EU Commission (sample list):

• China
• Russia
• Taiwan

You can find out to which third countries data is transferred by us in the data protection information for the respective tool and/or service used by us for consent management / Consent Manager Platform (CMP).

7. use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 para. 1 S. 1 lit. a DSGVO. After the end of the purpose and the end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section “Cookies and other technologies”. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of an agreement on order processing by Google.

In order to optimize the marketing of our website, we have activated the data sharing settings for “Google products and services” . This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The release of data to Google as part of these data release settings is based on an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.

Google Ads

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which user profiles are created using pseudonyms.

Google reCAPTCHA

Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and uses JavaScript and cookies to analyze your use of our website in order to protect against misuse of our web forms and spam by automated software (so-called bots). In addition, other cookies stored in your browser by Google services are analyzed. Data processing is carried out on the basis of an agreement on order processing by Google. The users of a customer who access websites protected by reCAPTCHA are no longer subject to Google’s privacy policy and terms of use.

Google Tag Manager

Google Tag Manager allows us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). Data processing is carried out on the basis of an agreement on order processing by Google.

By using the Google Tag Manager, various services/technologies can be integrated.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager.

YouTube video plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

7.2 Use of meta services

Use of Meta Pixel

We use the Meta Pixel as part of the technologies of Meta Platforms Ireland Ltd, Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)” or “Meta Platforms Ireland”) described below. The Meta Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms.
For this purpose, when you visit our website, the Meta Pixel automatically sets a cookie that automatically enables your browser to be recognized by means of a pseudonymous cookie ID when you visit other websites. Meta Platforms Ireland will merge this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalized and group-based advertising.
The information automatically collected by Meta Platforms Ireland technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Meta Platforms Ireland can be found in Meta Platforms Ireland’s privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.

8. integration of the Trusted Shops Trustbadge/other widgets

Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.

Dies dient der Wahrung unserer im Rahmen einer Interessensabwägung überwiegenden berechtigten Interessen an einer optimalen Vermarktung durch Ermöglichung eines sicheren Einkaufs gemäß Art. 6 Abs. 1 S. 1 lit. f DSGVO. The Trustbadge and the services advertised with it are an offer from Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne (“Trusted Shops”), with which we are jointly responsible under data protection law in accordance with Art. 26 GDPR. In the context of this data protection information, we inform you below about the essential contents of the contract in accordance with Art. 26 para. 2 GDPR.

Within the framework of the joint responsibility existing between us and Trusted Shops SE, please contact Trusted Shops in the event of data protection issues and to assert your rights using the contact options provided in the data protection information. Irrespective of this, you can always contact the controller of your choice. If necessary, your request will then be forwarded to the other responsible party for a response.

8.1 Data processing when integrating the trust badge/other widgets

The trust badge is provided by a US CDN provider (content delivery network). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA. Service providers used from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information can be found here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

When the Trustbadge is accessed, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.

8.2 Data processing after order completion

After the order is completed, order information (order total, order number, product purchased if applicable) and your e-mail address hashed using a cryptographic one-way function are transmitted to Trusted Shops. The legal basis is Art. 6 para. 1 S. 1 lit. f DSGVO. This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfillment of our and Trusted Shops’ overriding legitimate interests in the provision of the buyer protection linked to the specific order and the transactional evaluation services in accordance with Art. 6 para. 1 lit. f GDPR. Art. 6 Abs. 1 S. 1 lit. f DSGVO erforderlich. If this is the case, further processing will take place in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services, you will then be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops. If you do not register, all transmitted data will be automatically deleted by Trusted Shops and a personal reference is then no longer possible.

Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA, UK and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which can be accessed here for the USA, here for the UK and here for Israel. Service providers from the USA are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

9. social media

Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube

Soweit Sie hierzu Ihre Einwilligung nach Art. 6 Abs. 1 S. 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. Diese können verwendet werden, um z.B. Werbeanzeigen innerhalb und außerhalb der Plattformen zu schalten, die mutmaßlich Ihren Interessen entsprechen. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator as well as a contact option and your rights and settings options for protecting your privacy, please refer to the providers’ data protection notices linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd, Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.

Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd, Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc, 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to an Instagram (by Meta) fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: standard data protection clauses of the European Commission.

YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

10. contact options and your rights

10.1 Your rights

Als Betroffener haben Sie folgende Rechte:

• gemäß Art. 15 DSGVO das Recht, in dem dort bezeichneten Umfang Auskunft über Ihre von uns verarbeiteten personenbezogenen Daten zu verlangen;
• gemäß Art. 16 DSGVO das Recht, unverzüglich die Berichtigung unrichtiger oder Vervollständigung Ihrer bei uns gespeicherten personenbezogenen Daten zu verlangen;
• gemäß Art. 17 DSGVO das Recht, die Löschung Ihrer bei uns gespeicherten personenbezogenen Daten zu verlangen, soweit nicht die weitere Verarbeitung
  • zur Ausübung des Rechts auf freie Meinungsäußerung und Information;
  • zur Erfüllung einer rechtlichen Verpflichtung;
  • aus Gründen des öffentlichen Interesses oder
  • is necessary for the establishment, exercise or defense of legal claims;
• gemäß Art. 18 DSGVO das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen, soweit
  • die Richtigkeit der Daten von Ihnen bestritten wird;
  • die Verarbeitung unrechtmäßig ist, Sie aber deren Löschung ablehnen;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims, or
  • Sie gemäß Art. 21 DSGVO Widerspruch gegen die Verarbeitung eingelegt haben;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller;
• gemäß Art. 77 DSGVO das Recht, sich bei einer Aufsichtsbehörde zu beschweren. In der Regel können Sie sich hierfür an die Aufsichtsbehörde Ihres üblichen Aufenthaltsortes oder Arbeitsplatzes oder unseres Unternehmenssitzes wenden.

10.2 Contact options

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Data Protection Officer:
Ute Braun
St. Jobser Str. 53
52146 Würselen
Germany
02405 428080
ubraun@medsportiv.com