Do you have questions about ordering and delivery of our products?
We always take a lot of time to answer all your questions about our armacura® colostrum products – from ordering to delivery.
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Shopping online at Medsportiv GmbH is fast, convenient and secure. Here’s how:
1) Select products and add to cart.
Please select the desired items and add them to your shopping cart. As soon as you have added a product to the shopping cart, the newly added products are displayed in the shopping cart. The shopping cart is located in the upper left corner of all shop pages. This way you can always see which items are already in your shopping cart. The total price of all selected products is also displayed there.
You can of course remove any products in the shopping cart or change the number of items. Selecting products does not in any way obligate you to purchase them. You can now continue shopping and select more products via the menu.
2) Proceed to checkout and complete the order.
After entering your email address, you can now enter your billing and shipping address and your payment details in our data form. Once you have finished filling out the form, confirm your acceptance of the T&Cs and simply click on ‘Submit Order’.
Now your order and your data will be transferred to Medsportiv GmbH. You can also send your order by fax or letter.
There is no minimum order quantity.
In the case of advance payment, this is possible without any problems, otherwise unfortunately this is only possible to a limited extent. If you need to correct your order, just call our hotline on 02405 42608 0. We will make the correction as long as the shipment has not been sent.
In the case of advance payment, this is possible without any problems, otherwise unfortunately this is only possible to a limited extent. Incoming orders are promptly packed and delivered by Medsportiv GmbH. If you wish to cancel your order, please call our hotline immediately on 02405 42608 0. We ask for your understanding if your desired cancellation is no longer possible.
You will receive an email. The order confirmation will be sent directly to you after successful processing of your online order. By the way, you can check the delivery status at any time by phoning: 02405 42608 0.
Yes, of course. You can reach us from Monday to Friday from 09.00 to 13.00 by telephone on 02405 42608 0
Payment options
Delivery
In our online store you can place orders for Germany, Netherlands, Belgium, Luxembourg, Austria, Denmark and Switzerland. If your country is not listed in the order process, please simply send us your order by email and/or ask what shipping costs apply to you.
Orders are shipped immediately after receipt of payment. In the case of direct debit, instant bank transfer or invoice, the goods will be shipped on the same day as the order, provided that it is received by 2:00pm, otherwise the goods will be shipped to you the next day.
If the delivery driver cannot deliver to you, you will receive a notification card. You can then use this card to make another delivery appointment. Alternatively, you can pick up the goods personally from the relevant post office during the following 7 days.
If you are often away from home, you can ensure that the goods are left by your front door or delivered to a neighbour’s house in your absence by signing once at your local post office. This then automatically applies to all subsequent deliveries. Alternatively, you can also select a different delivery address, e.g. your workplace, when entering the personal data.
Unfortunately, at the moment it is not possible to arrange fixed delivery times for orders.
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Your well-being
is important to us
Mit einem Support, der keine Wünsche offen lässt. Our qualified team of specialists has a very special flair for ensuring that your requirements are always met in full.
For us, specialization means combining the advantages of a stringent product philosophy with maximum know-how, experience and expertise.
Our team of experts will be happy to answer your questions about armacura® Colostrum. You can reach us
Monday to Friday from 9.00-13.00 under: 02405 42608 33
Or send an e-mail toinfo@medsportiv.com at any time. We will of course process your request as quickly as possible and look forward to hearing from you.
